
Tom Nolle is the
founder and president of CIMI Corporation. Tom started his career as a
software engineer, evolving to the role of project director and software
architect. During this period, he was in charge of the team that built a major
financial network and one of the software architects of a packet switch used
throughout the world. He also designed and developed retail distributed
computing networks and multi-computer network-distributed information
publishing systems.
In 1979, Tom became
an independent consultant, working first with equipment vendors to develop new
and efficient devices for financial networks, and then with major financial
institutions in deploying advanced network technology. CIMI Corporation
was incorporated in 1982 as a continuation of this activity, and through the
1980s Tom led CIMI Corporation in developing effective new strategies for
market forecasting and surveying, as well as innovative techniques in
distributed transaction processing, multi-processor protocol handling, and information
storage and retrieval. CIMI, during this period, functioned as a network
and systems integrator, software publisher, and strategic consultancy.
Tom's technical
knowledge of network hardware and software have been a major reason his views
of the market have been sophisticated, accurate, and insightful. He is
still in demand as an auditor of engineering and software products and
organizations, a validator of technology claims in the final stages of company
financing, and a high-level designer of hardware and software. He's
equally in demand as a maven on the business of networking, and his predictions
of the growth and decline of market sectors are sought after by investment
bankers, VCs, and security analysts worldwide.
A key to the
success of his predictions is a computer forecast model based on simulating
buyer decisions on key technology purchases using available econometric
indicators and a base of 17 years of survey data. This model has produced the most accurate
forecasts of industry trends available, and continued development is expanding
its scope from enterprise networking to mass-market services and technology
products.
A prolific writer,
Tom is a columnist for Business
Communications Review (where his column focuses on issues at
the service demarcation point, Network World
("Reality Check"), and Telecommunications
Magazine ("Technical Perspective"), and also contributes articles
to these and other publications.
He’s been a regular columnist for Network Magazine, but no long
writes for that publication effective with the April 2004 issue. Some of Tom’s columns and articles for
the magazine may still be available on their website. He is also the author of our newsletter,
Netwatcher. His positions on technology and industry issues are colorful,
contrarian, and highly accurate. He's predicted many of the major shifts in our
industry, most at a time when popular opinion was against his position.
Tom is a member of the IEEE and ACM, and has served on the executive board of
the North American ISDN Implementors' Forum and the ANSI committee on
electronic interchange. He's one of less than 4,000 who have been members of
the IEEE Communications Society for 20 years or more.
Tom is also a
believer in industry ethics. He discloses client relationships to the press,
refuses founder shares in companies, and treats clients and non-clients alike
in making public comment. He also refuses to consult with companies whose
mission and value proposition are at odds with market reality. When you
read a comment of his in the media, or in our own publications, you can be sure
that it reflects his real views on the issue. Nobody paid for that public
position, and nobody ever will. That's a promise. No paying client
gets less than his best, and that's a promise, too. Ask anyone in the
industry about either of these points; we know what you'll find.
Important note!
Tom’s views on not only networking but on the broad
telecommunications, media, and technology space are now available as a daily
audio newsletter! See our homepage for
details on subscriber qualifications and trials.
November 26th
regarding Cisco’s acquisition of Scientific
“We think that there is a chance that the SA deal could bring good
things for Cisco, but it’s far from a sure thing. The acquisition could allow Cisco to create a
bimodal remote, capable of delivering linear RF in a cable-like configuration,
and high-speed data. That would fit
better with both Verizon’s strategy for FTTN in lower-value areas, and
with the broader strategies of BellSouth. SBC, likely a primary Cisco target, might also
like this product better. However, there
is no immediate indication that Cisco sees the trend away from pure broadcast
IPTV, and if it plays the SA deal as a pure IPTV game, it will not realize any
meaningful benefit from it.”
November 14th,
regarding Cisco’s future and LinksysOne.
“Cisco is clearly in a growth hiccup, and they clearly need to
either create a massive new revenue stream or break themselves into smaller
business units who can develop some shareholder equity. It appears that LinksysOne is an attempt to
do the former while preparing for the latter.
LinksysOne is a program to sell Cisco LAN and VoIP products through a
service provider as a package for the SMB space. It is likely to generate significant revenues
(up to a billion dollars) and more important to create some leverage for Cisco
in carrier VoIP. However, it’s not
likely to be enough, by itself, to solve Cisco’s stock appreciation
problem.”
November 5th,
regarding the FCC’s NPRM/NOI on franchising.
“The FCC has issued a notice indicating that it will examine the
issuing of TV franchises to determine if franchising entities are withholding
them unreasonably, which is contrary to law.
This process is likely to require considerable time, six months or more,
and we believe that it is most likely an indirect coercion of franchising
authorities. States and municipalities,
reluctant to lose control of the process to the FCC, are more likely to move
quickly to admit additional competitors, notably the RBOCs. However, we also note that the FCC has
asserted that refusal to grant franchises to competitors who fail to offer
service uniformly across all economic zones of the franchise area is not
‘unreasonable’. This is yet
another clear assertion that economic red-lining will not be tolerated, and we
believe that this will have a major impact on RBOC video plans because it
limits their ability to create high rates of return by targeting
premium-spending neighborhoods. Since it
is still very legal to target high-income franchise areas, rather than the
high-income portion of mixed areas, we expect this drive will induce more
states to follow
October 31st,
regarding the FCC’s conditions on approval of the SBC/ATT and Verizon/MCI
mergers.
“The FCC has approved both mergers with generally neutral
requirements imposed, except in three areas.
First, the FCC requires that both carriers agree to maintain at least as
many settlement-free peering agreements for Internet service as the combined
entities had in the past. Second, the
FCC requires that the carriers offer “naked DSL” within one
year. We are concerned about the first
requirement in that there is no guarantee that there will be enough surviving
ISPs to peer with in three years as to permit compliance. In the case of the second requirement, we
believe that it does nothing but encourage portal vendors to wholesale naked
DSL and develop VoIP strategies that are calculated to undermine the PSTN by
displacing traditional phone services.
This could place additional burdens on the USF. Third, the decision to make the FCC’s
non-binding statement of Internet principles enforceable on the merged parties
seems to us to bring back bubble-minded idealism to a market that was only
beginning to recover from it. We wonder
why the parties involved were willing to accept these conditions. We’re also puzzled why the FCC would
take steps to deregulate DSL in general, and then impose increased burdens in
association with the merger approvals.
However, Congress can make the whole issue moot at any time through
legislation. Perhaps everyone is betting
Congress will do the right thing?”
October 28th,
regarding the FCC and franchising.
“It appears that the FCC plans to take action in the franchising
space to relieve the RBOCs of some burdens.
Kevin Martin, the Chairman, spoke to this issue at Telecom ’05,
and the FCC has an item on its agenda for November 3rd relating to
the franchising provisions of the law governing cable companies, in particular
the section that says that local authorities cannot unreasonably refuse
franchising of competition.”
October 24,
regarding IBM’s acquisition of DataPower.
“IBM, in the late 1980s, did a positioning of terminal emulation
that was calculated not to seize that market but to warn it. We think the DataPower deal by IBM is exactly
the same thing. IBM wants SOA to
succeed, and wants application networking to develop under IT control, with
traditional IP-based networking as simply an underlayment. That has been the goal of the web services
equipment and platform vendors from the very first. Remember, Microsoft called web services
“the application layer of IP”.
We recall to our readers that all the OSI layers above layer 3 are outside
the network in the end systems, and that is exactly what we think Microsoft
and IBM have in mind for SOA and web services.
With DataPower, IBM can sell an application fabric based on web services
to IT professionals, and use this fabric to control the important features of
networking, the features that equipment vendors could otherwise use to prevent
price and profit erosion in the equipment space. This is an absolutely critical development,
and it shapes what we think will be the major battle for data networking in the
balance of this decade. Will network
features that are deployed to support applications be IT features or network
equipment features? The profit margins,
winners, and losers of both the IT space and the network equipment space will
be determined by how this battle goes.”
October 3rd,
regarding the FCC DSL order.
“The DSL order was finally published on Monday of last week, and we
have now reviewed it in full. The FCC is
promising a new regulatory posture on broadband that essentially abolishes
Title II regulated services and the whole series of FCC Computer Inquiry
steps. Under the new order, DSL is an
“information service” with a “network component”. While this regulatory device is not new, the
FCC is applying it to require that DSL be provisioned by the incumbent and
offered by the subsidiary, as a mechanism to circumvent the Telecom Act’s
separate subsidiary requirements. We are
of the view that the order might well be vacated on appeal, but we also note
that Congress is moving to make the matter moot by exercising much the same
vision through legislation. In a
separate matter, we strongly hold to our previous view that SBC and BellSouth
will be rethinking their IPTV approach, in part due to the iffy nature of the
FCC order and in part because their early exploration of the Microsoft/Alcatel
option seems to show that it cannot deliver broadcast channels competitively
with DBS or cable—or with Verizon’s RF-linear-over-fiber approach. We believe they will instead move to a hybrid
fiber coax delivery system. We will be
producing a special TMT AdvisorTM issue on this order on October 5th,
and it will be emailed to subscribers on that date.”
September 26th,
regarding the publication of the FCC DSL order.
“The FCC today published the text of its DSL order, and the order
includes a sweeping removal of regulatory restrictions and subsidiary
requirements for DSL services. We had
not expected the FCC to go this far in their decision. Under the new order, RBOCs are relieved of
Computer Inquiry and regulatory subsidiary requirements and are free to offer
DSL either as a tariff or non-tariff service, as a competitive or
non-competitive service. The order does
not impact the unbundling requirements established for physical plant in prior
orders (03-36), so unbundling requirements remain in effect for the copper
loop. We believe that it is likely this
order will be appealed because it appears to circumvent sections of the Telecom
Act, but since the major competitors of the RBOCs are now being acquired by
them, it may be that no one with the financial resources for the appeal will
step forward. In general, we believe the
new order will improve DSL spending by eliminating the subsidiary requirement for
DSL. We also believe that, independent
of this issue, the RBOCs are moving away from an IPTV model for broadcast
channels. Thus, we believe that there
will be considerable adjustment made to the scheduled deployment of SBC’s
and BellSouth’s IPTV. We note that
Verizon has launched its FIOS TV, a non-data model using simple broadcast over
fiber, and we believe that this model sets an impossibly high bar for IPTV
offerings. Thus, we would expect to see
SBC and BellSouth adopt a variant on the Verizon model, using hybrid fiber
coax. We will be preparing a summary of
our analysis of this order for our TMT Advisor customers this week in audio
form, and will include a written summary in the October issue of our newsletter.”
September 19th,
regarding the launching of TMT AdvisorTM.
“We are pleased to announce that we have begun trial subscriptions
to our audio multimedia daily publication, TMT Advisor. We are limiting the number of concurrent
trials to manage the service launch process, and each prospective subscriber must
take a 2-week trial first. If you are
interested in this publication, please check the information on this site
and/or contact us for more details.”
September 18th,
regarding the “new” telecom legislation introduced in the House.
“The passage of new legislation on telecommunications introduced in
the House is likely to be delayed by the combination of Supreme Court hearings
in the Senate and the Katrina agenda of Congress in general. However, it seems very possible that this
legislation will pass in some form, and even more likely that the general
principles embodied in it represent what the FCC will undertake on its
own. We believe the most significant
points of the legislation are the forbidding of barring any lawful traffic, the
imposition of registration requirements for broadband, video, and VoIP
providers, creation of a uniform franchising requirement set, and most notably
prohibition against ‘red-lining’ or discriminating against an area
for video services on economic grounds.
We believe this last provision would essentially eliminate broad-based
FTTH without another form of video to serve less-affluent areas. Thus, we believe another video strategy is
likely to emerge, with better price points.”
September 16th,
regarding the eBay purchase of Skype.
“There are surely better reasons for eBay to buy Skype than for
Yahoo or Google to do so, but in our view the reasons just aren’t good
enough. We do not believe that Skype in
particular or voice over IP in general will be a real benefit in the online
auction process, and we do not believe that advertising on a VoIP service would
be effective. If eBay wanted to simply
facilitate voice communication between bidders and owners, there are many less
expensive ways to acquire that link even if one accepted it would be valuable
at all. We think the most likely goal of
eBay is to promote a broader role for themselves as a portal, and while recent
voice incursions by Yahoo and Google make it clear that voice (like IM and
email) may be part of a portal strategy, eBay still lacks the biggest
part—a search engine.”
September 6th,
regarding Katrina’s impact on the telecom industry.
“We extend our profound sympathy to those who were caught in the
awful aftermath of Katrina. We believe
the events show that communications in the
September 2nd,
regarding our new broad-based technology newsletter.
“I am pleased to announce that beginning September 19th
we will be accepting limited trial subscriptions to a new newsletter, TMT
AdvisorTM, a multimedia newsletter issued most days and covering our
analysis of the key technology events that shape the telecommunications, media,
and technology market. We invite you to
review our description of the new publication and ask for a trial if
you’re interested. I will be
personally recording each of the briefings, and they’ll be published
every day that I have access to the Internet and the necessary sound recording
tools. It is my personal hope that this
will be the most timely and valuable technology news summary available in the
marketplace at any price.”
September 2nd,
regarding Ciena’s quarterly report.
“Ciena reported good earnings growth this quarter, and we believe
this shows the growing strength of the optical transport market, particularly
in the metro space. Our forecasts show
metro optics to be the area with the best overall growth potential in the
carrier equipment space for the balance of the decade. However, it is also true that large carriers
like to buy ecosystems and not just piece parts, and Ciena will need to develop
a good broadband access, metro Ethernet, and IP story. Other pure-play packet/IP technology players
in the carrier market will need to look at optical introductions, partnerships,
or acquisitions to keep up.”
August 26th,
regarding rumored IPOs and high valuations in the VoIP space.
“We are of the view that VoIP is not a service that can be made
profitable except as an adjunct to a broadband access offering to the same
customer. That means that any overlay
player in the space has, in our view, a challenging revenue future to
face. Incumbent carriers will be
offering VoIP services as soon as the
August 24th,
regarding our TMT research cooperative venture.
“The term of our involvement in the publication of independent TMT
Wall Street research lapses with the end of this month, and the agreement will
not be renewed. We will be exploring a
variety of new options to serve the special interests of our clients in the
financial industry, and we invite all those clients to feel free to contact us
with suggestions. Programs to serve this
important segment of our customer base will be announced beginning in October
and will be in place for 2006.”
August 7th,
regarding the FCC decision to declare DSL an information service.
“This order is interesting because it opens as many issues as it
resolves. Under the Telecom Act, the
RBOCs must now deploy DSL via a separate subsidiary, and that means that
they’ll have to carefully balance the way that they separate equipment
between DSL and legacy voice/data services to meet regulatory
requirements. We don’t expect this
will delay DSL deployment, but we do believe that over time it will change the
baseline architecture for RBOC outside plant.
It may also have a positive impact on Microsoft’s IPTV strategy
because it reduces the regulatory collisions that implementing an efficient
broadcast over IPTV approach might otherwise create.”
March 29th,
regarding Juniper’s acquisition of Kagoor Networks.
“Juniper announced today that it was acquiring a session border
controller company, Kagoor Networks, in an all-cash deal. The SBC product area is the secret sauce of
VoIP, since an all-IP voice community without significant PSTN intercalling
would not be likely to need much in the way of softswitch products, the class
of product most believe to be linked to VoIP success. Kagoor is a strong complement to
Juniper’s Infranet activity as well, and the deal may suggest that
Juniper is about to move more aggressively to productize the Infranet concept
it sponsored almost two years ago, and which is now being supported by an
international consortium.”
March 29th,
regarding the MCI decision to accept the Verizon offer.
“The decision by MCI to accept Verizon’s offer was good for
Verizon, but not for the reasons many believe.
We believe that Qwest, had they acquired MCI, would have quickly moved
to merge with BellSouth, creating a formidable competitor to SBC and
Verizon. Clearly, Verizon is better off
without that competition, but it is important to Qwest, BellSouth, Sprint, and
the industry overall that a third competitor develop. The question now is how a new combination of
these three remaining players can be created.
Sprint holds the key to this. If
they decide to sell their wireline LD assets, that combined with a
Qwest/BellSouth alliance might create a competitor of national stature, but
only with precise execution. A better
deal would be to have BellSouth sell off their Cingular stake to SBC and merge
with Qwest and Sprint. The next quarter
should tell the tale.”
March 9th,
regarding AOL VoIP and Microsoft’s “
“We think these developments, both of which link IM and VoIP in a
much tighter way, could be the beginning of an important trend. IM-mediated VoIP, where IM is used to signal
calls and pass caller options like video/voice, or even select wireline or
wireless ringdown, could be an alternative way of moving the VoIP market. The FCC’s preliminary position on
regulation of VoIP has already indicated that such IM-based voice services
would not be regulated. Some of the
features that are being rumored for AOL, like E911 support and the ability of
customers to keep their old phone numbers, would imply a greater level of PSTN
integration, though. The FCC has also
suggested that VoIP services that used PSTN numbers and provided PSTN
intercalling would be regulated.
We’ll have to wait to see how both the Microsoft and AOL offerings
emerge to make a complete assessment of how they might impact the market
overall.”
February 3rd,
regarding the rumored Qwest/MCI deal.
“While both Qwest and MCI certainly need a new lease on life, we do
not believe the proposed deal to be optimum for either party. Qwest’s debt problem stems largely from
the long-haul legacy of the original Qwest, a network that the MCI acquisition
would overlap. Qwest has few large
enterprise headquarters in its territory, and would have to rely on MCI’s
sales force, and thus likely on the MCI brand.
This is hardly sterling at the moment.
We also doubt the new venture would be large enough to compete with SBC
and VZ. Thus, we propose that either
this deal is a precursor to a BellSouth merger with the Qwest/MCI pair, or that
Qwest is a stalking horse for MCI in soliciting a bid from a larger and more
credible player.”
January 31st,
regarding the decision of SBC to acquire AT&T.
“SBC’s and AT&T’s boards have approved an acquisition
of AT&T by SBC, a move which we believe is probably not in the best
interests of either company. SBC is
paying a significant price to obtain entry into the enterprise market, which
will probably experience a 14% or more revenue decline between now and the
closing of the deal. AT&T will see
massive reductions in force in an attempt to develop profitable operation. We expect that both companies will attempt to
ally on services before the deal closes to slow AT&T’s decline and to
fend of competitive responses. We also
expect that there will be reactions from other IXCs and RBOCs. The greatest truth to be learned from this is
that IXCs cannot be profitable, or even survivable—period.”
January 28th,
regarding SBC and AT&T merger rumor.
“We don’t believe that the SBC/AT&T merger rumor is, in
the balance, likely to move forward. In
our view, regulatory delays in approval would be formidable even if approval
could be assured, and in any event the combination is non-optimum for either
player. AT&T would be better served
via a BellSouth deal, and SBC would be better off with MCI, or buying
Sprint’s wireline LD business. We
don’t believe Verizon would be likely to enter any major merger deals,
though they might pick up a second-tier long-haul player. In equipment terms, we don’t believe
that merger plans even extended to other players in a general absorption of the
IXCs would have a significant impact on capital spending, though it might
accelerate the shift from circuit to packet.”
January 25th,
regarding rumored Alcatel win at BellSouth.
“We’ve heard a rumor, to which we attach some credibility,
that Alcatel has won the BellSouth IPTV RFP award. The rumor also indicates that the bid
includes a ‘two-stage’ DSL architecture with a remotable line
termination backed up by the 7330 IP remote DSLAM. Again, a major reason for the selection of
Alcatel appears to be the firm’s ability to systematize the entire IPTV
delivery system rather than to provide simply a collection of gear. If true, this would mark a major victory for
Alcatel, who was counting on its DSL products to pull through the rest of its
packet line.”
January 20th
regarding AT&T’s earnings report.
“We are very disappointed, but not very surprised, by
AT&T’s earnings report today.
The company’s revenue decline appears to be accelerating and there
does not seem to be any indication of concerted activity to stem that
decline. We are concerned that their
CapEx for 2005 is pegged at $1.5 billion, below the levels of 2004, when their
only hope of independent survival is a combination of new high-level services
and more effective IP convergence of legacy services. While it is not impossible that they have
invested in both (and simply cut legacy CapEx more than enough to offset the
increase), we did not see or hear anything that would suggest AT&T has
taken the steps they outlined in their “profitable by 2006”
presentations to Wall Street in the past.
We’re afraid that AT&T may now be buffing its financials in
the hope of a merger. If that’s
the case, there will likely be no survivors in the traditional IXC space. MCI would also have to seek a partner, and
Sprint would likely spin its wireline business out to sell off, concentrating
on wireless.”
January 19th,
regarding Comcast and Verizon announcements.
“Not to our surprise, Comcast and Verizon now seem to be taking
direct aim at their true longer-term strategies. Countering Verizon’s ads for
higher-speed business DSL and for FTTH broadband, Comcast announced it would
increase its cable speeds to 4 Mbps.
Verizon has announced plans for more FTTH deployments, and announced
intentions to file for franchise to deliver multi-channel cable TV over fiber
in these locations. We believe this
proves several important points. First,
the FTTH seems universally targeted at high-income residential communities
without a current cable choice. This is
reflective of the need to earn a good return on the fiber deployment, which we
estimate to cost between $1,000 and $1,500 per customer passed. Second, we believe that it is clear now that
any TV-like video over fiber will be delivered in the broadcast model and not
as IPTV. Verizon has not yet indicated
whether, or how, it will deploy IPTV but we believe it will follow the store-for-play
model. Third, we believe that Verizon
will shortly announce higher-speed residential DSL availability. We note that its FTTH broadband speeds are
all within the range of DSL capability, far lower than could be supported on
FTTH.”
January 11th,
regarding Comcast VoIP.
“We think that Comcast is making a serious error in its estimates
on the potential of VoIP services for cable customers. They are not likely to be able to sustain a
per-month price much more than half their goal, and we also believe that their
uptake will be considerably smaller than they are projecting. Finally, to assume that VoIP could be a
ten-year revenue contributor is more than optimistic given the low barriers to
competitive market entry. If currently
proposed legislation has its way, the cable companies will not enjoy any less a
requirement for equal access than the RBOCs, and that would prevent Comcast
from blocking competitive voice-over-cable solutions from players like
Vonage. We view this announcement as
either creative positioning or an indication of a serious lack of strategic
insight, as we’ve already characterized Verizon’s FTTH as
being.”
December 23rd,
regarding some recent trends in WDM and their impact on carrier spending.
“Recent tests by and input from major carriers suggests that for
long-haul transport they are looking at smaller numbers of wavelengths and
larger capacity per wavelength, rather than a traditional
high-number-of-wavelength DWDM formula operating at 10Gbps. If this continues to be true, as we expect,
then there will be less near-term pressure on core router vendors created by
the so-called ‘agile optics’ products that would replace some
deep-core routers. Our forecasts for the
router space have suggested this trend for some time, and the fact that it is
developing means that core router sales should be strong through at least
2007.”
December 18th,
regarding the FCC’s unbundling order.
“The FCC has issued a revised unbundling order in response to the
DC Court of Appeals vacating of their prior order. In the new order, the FCC declares that local
switching is not subject to unbundling, which finally kills the UNE-P
issue. There is a transition period for
existing services fulfilled under UNE-P.
We believe that UNE-P has been destructive to both ILECs and IXCs, and
has fostered a CLEC industry with no long-term chance of success. While there may be difficulties in adapting
to the new rules, the trend in regulation has been clear and the major parties
have faced that trend since the summer.
We also note that the Covad/Verizon deal on contractual line sharing
shows that competition may now move to broadband on copper, which is where it
should have been all along.”
December 9th,
regarding the Cisco Analyst Conference.
“Cisco, in its 20th-anniversary analyst conference,
announced a couple of new products but most significantly announced a new
strategy of virtualization that we believe they will promote as a
competitor to Juniper’s Infranet.
While the details on their Service Exchange notion are sparse, they did
announce the Service Control Engine, a product that uses XML/SOAP and web
services in at least some service control missions. Juniper has not yet released a specific
product supporting their Infranet theme.
This Cisco development puts Cisco back in the service provider
architecture game, and puts pressure on Juniper to deliver more substance to
its Infranet story.”
December 3rd,
regarding the telecommunications market in 2005.
“We believe that 2005 will be a strong market for
telecommunications equipment worldwide, but we also believe that the market
will reflect some truly seismic shifts in product requirements as the common
carrier buyers begin to dominate all sectors of spending. We have noted before that this year marks the
transition point between an Internet-dominated IP spending pattern and a public
infrastructure pattern in which common carriers dominate. We are also seeing a significant shift in
optical spending focus, from core to metro, and the beginning of a major access
buildout based on IP and DSL. There will
be a number of significant surprises in the 2005 market, and we plan to lay the
groundwork for the year in our Annual
Technology Forecast issue to be released later this month.”